Customer Relations Policy for Expressive Businesses

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The owners of Silverii Ministry (Five Stones, LLC) operate the business according to the principles of their faith. Each employee must review and understand the owners’ Statement of Faith and Religious Purpose. In keeping with those principles, employees must treat every person with compassion, kindness, respect, and dignity while at work.

In the event a customer requests a service that would or might involve expressing a message contrary to the

owners’ statement of faith, the employee must politely defer an answer until he or she has consulted with the

owners or their designee. If instructed to decline the service, the employee must explain that the requested

service would communicate a message that Silverii Ministry (Five Stones, LLC) is unwilling to express.

The employee should also offer to refer the customer to one or more businesses that are willing to provide the expressive service. The employee should also offer to directly connect the customer to one or more businesses

that are willing to provide the expressive service. Each employee must verify that they have reviewed this policy and agree to follow it.

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